ZEN HOMES FLORENCE

FAQ – Frequently Asked Questions

Here you will find answers to the most frequently asked questions about our accommodations in the historic center of Florence.

If you can’t find what you’re looking for, please don’t hesitate to contact us.

Bookings & payments

Is it possible to book directly through your website?
Yes, you can book directly on our official website at the best price guaranteed, with no additional commissions.ive.

Tourist tax

What is the tourist tax in Florence?
The tourist tax in Florence is around €6 per person per night, applied for up to 7 nights. Some exemptions apply, for example for children under 12 or certain groups.

Check-in in Florence

Are there special check-in rules in Florence?
Yes: since late 2024 key lockboxes are banned in the historic center. The host must meet you in person and verify your ID at check-in.

Family-friendly neighborhoods

Which neighborhoods are best for families in Florence?
For families, Santo Spirito, Santa Croce, and Novoli are great choices—well-connected and relaxed. Avoid areas near the station or San Lorenzo for traffic and crowds

Duplicate listings on booking platforms

What if I find duplicate listings on Booking?
Some listings may appear duplicate across platforms (Booking, Airbnb). Contact the host directly and check reviews carefully to avoid fraud.

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